Chloe's Curated Closet

Privacy Policy

Privacy Policy for Chloe's Curated Closet

Effective Date: January 1, 2024

Welcome to Chloe's Curated Closet, accessible at SizeAndSoul.com. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights as a user of our website.

By accessing or using SizeAndSoul.com, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information You Provide

When you interact with Chloe's Curated Closet, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Shipping and delivery information
  • Size preferences and style interests
  • Communications you send to us (customer service inquiries, feedback, reviews)
  • Newsletter subscription preferences
  • Information provided through surveys, contests, or promotional activities

Automatically Collected Information

When you visit SizeAndSoul.com, we automatically collect certain information about your device and browsing behavior through cookies and similar tracking technologies:

  • IP address and geographic location
  • Browser type and version
  • Device type, operating system, and unique device identifiers
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses
  • Date and time of access
  • Clickstream data and interaction patterns

Cookies and Tracking Technologies

Chloe's Curated Closet uses cookies, web beacons, pixels, and similar technologies to enhance your browsing experience and analyze website performance. Cookies are small text files stored on your device that help us recognize you on return visits and remember your preferences.

We use the following types of cookies on SizeAndSoul.com:

  • Essential Cookies: Required for the website to function properly, including shopping cart functionality and secure login
  • Performance Cookies: Collect anonymous data about how visitors use our website to help us improve functionality
  • Functional Cookies: Remember your preferences and settings to personalize your experience
  • Marketing Cookies: Track your browsing activity to deliver relevant advertisements and measure campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of SizeAndSoul.com.

Analytics and Third-Party Tools

We use third-party analytics services, such as Google Analytics, to understand how visitors interact with Chloe's Curated Closet. These services collect information about your use of our website and other websites, including IP addresses, browser information, and pages viewed. This information helps us improve our website design, content, and user experience.

How We Use Your Information

Chloe's Curated Closet uses the collected information for the following purposes:

  • Process and fulfill your orders, including payment processing, shipping, and delivery
  • Create and manage your account on SizeAndSoul.com
  • Communicate with you about your orders, account updates, and customer service matters
  • Send you marketing communications, newsletters, and promotional offers (with your consent)
  • Personalize your shopping experience and provide product recommendations
  • Improve our website functionality, content, and product offerings
  • Conduct analytics and research to understand customer preferences and trends
  • Prevent fraud, detect security issues, and protect against illegal activity
  • Comply with legal obligations and enforce our terms and conditions
  • Respond to your inquiries, feedback, and requests

Information Sharing and Third-Party Disclosure

Chloe's Curated Closet does not sell your personal information to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

Service Providers

We engage third-party companies and individuals to perform services on behalf of SizeAndSoul.com, including:

  • Payment processors to facilitate secure transactions
  • Shipping and logistics companies to deliver your orders
  • Email service providers to send communications
  • Web hosting and cloud storage providers
  • Analytics and marketing platforms
  • Customer service and support tools

These service providers have access to your personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security.

Business Transfers

In the event that Chloe's Curated Closet undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. We will notify you of any such change and provide you with choices regarding your information.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when necessary to:

  • Comply with legal obligations and court orders
  • Enforce our terms and conditions and other agreements
  • Protect the rights, property, or safety of SizeAndSoul.com, our users, or others
  • Prevent fraud, security breaches, or illegal activity

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you participate in co-branded promotions or third-party integrations.

Data Retention

Chloe's Curated Closet retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on various factors, including:

  • The nature of the information collected
  • The purpose for which it was collected
  • Our legitimate business needs
  • Legal, regulatory, tax, and accounting requirements

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

Your Rights and Choices

As a user of SizeAndSoul.com, you have certain rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated. You can review and update your account information by logging into your Chloe's Curated Closet account or contacting us directly.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations, pending transactions, or legitimate business purposes. To request deletion, please contact us using the information provided at the end of this policy.

Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters from Chloe's Curated Closet, you can unsubscribe by clicking the unsubscribe link in any marketing email or by adjusting your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

Cookie Preferences

You can manage cookie preferences through your browser settings or by using cookie management tools available on SizeAndSoul.com. Note that disabling cookies may affect website functionality and your user experience.

Do Not Track Signals

Some browsers include a "Do Not Track" feature. At this time, SizeAndSoul.com does not respond to Do Not Track signals, as there is no industry-wide standard for how such signals should be interpreted and implemented.

Children's Privacy

Chloe's Curated Closet is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at the contact information provided below. We will take steps to delete such information from our systems promptly.

International Data Transfers

SizeAndSoul.com is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

By using Chloe's Curated Closet, you consent to the transfer of your information to countries outside your country of residence, including the United States. We take appropriate measures to ensure that your personal information receives adequate protection in accordance with this Privacy Policy and applicable laws.

Data Security Measures

Chloe's Curated Closet takes the security of your personal information seriously and implements appropriate technical, administrative, and physical safeguards to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data during transmission using SSL/TLS technology
  • Secure storage of personal information on protected servers
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures for employees and service providers
  • Employee training on data protection and privacy practices
  • Incident response procedures for data breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use SizeAndSoul.com at your own risk. We encourage you to use strong passwords and keep your account credentials confidential.

Third-Party Links

SizeAndSoul.com may contain links to third-party websites, social media platforms, or services that are not operated by Chloe's Curated Closet. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Chloe's Curated Closet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised version on SizeAndSoul.com.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. If we make material changes that significantly affect your rights, we will provide additional notice through email or a prominent notice on our website. Your continued use of SizeAndSoul.com after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Chloe's Curated Closet using the following information:

Email: [email protected]

Website: www.sizeandsoul.com

We will respond to your inquiry as promptly as possible, typically within 30 days of receiving your request. For requests related to your personal information rights, we may need to verify your identity before processing your request to ensure the security of your data.

Thank you for trusting Chloe's Curated Closet with your personal information. We are committed to maintaining your privacy and providing you with a safe and enjoyable shopping experience.